top of page

Why Email Marketing is Still a Useful Tool for Small Businesses

Every business owner wants to know how to attract prospects, convert leads into sales and retain customers. But not all of them have the time or money to invest in a full-scale email marketing program.


Email marketing has improved the efficiency and ROI of many small businesses. In this article, we’ll look at why email marketing is still popular, how to keep your email marketing relevant, and how to make sure your email marketing strategy is successful.


Here’s how you can use email marketing for your Charleston small business.



Is Email Marketing Still Relevant in 2022?


Email marketing will still be crucial in 2022. Despite the rise of social media and other digital marketing channels, email marketing remains one of the most effective ways to reach customers and promote your brand. It's a direct way to connect with customers, and it's a channel that they're already familiar with. Email marketing also allows you to target specific customers based on their interests and past behavior, resulting in a higher ROI than other channels.

Email marketing is an incredibly effective way to reach out to customers and generate revenue. A study by the Direct Marketing Association found that email marketing has a return on investment of 4,200%. For every dollar spent on email marketing, businesses earn $42 in revenue.

Email is more successful at converting customers than other social media platforms. Studies have shown that email is up to 40% more successful at converting customers than Facebook and Twitter. This is likely because email allows for a more personal connection with the customer and provides a more direct path to purchase.


Email is the most effective channel for customer loyalty and retention, according to 37% of respondents. Most companies are now integrating their CRM with email to build better relationships with customers. With well-designed emails, brands can build long-lasting relationships and engagement with prospects and customers, leading to significant returns through increased sales and lifetime value.


Now that you see just how valuable email marketing can be for your Charleston small business, let's go over the different types that you can use to benefit your bottom line. Note that each type of email has its strengths and weaknesses, and some may be more appropriate than others depending on your product or service.


Email Newsletters


Email newsletters are probably email marketing's most popular type out of all email types because it allows anyone with an email address to establish a connection with you and stay informed about your products or services monthly. You can send email newsletters monthly, weekly, daily - whatever works for your business. To send email newsletters successfully, make sure you promote them ahead of time via social media, email signatures, advertisements, etc. Include links within the newsletter that people can easily click to find more information about your product or service and keep email newsletters short but interesting. If you want to highlight certain things in the email, consider including offers at the end so they remember to buy.


Introduce New Products and Services


When it comes to promoting new products and services, email marketing is a powerful tool. It allows you to connect with your email list members directly and share information about your new product or service in a personal email. This way, your email list members can learn more about what you have to offer before making a purchase decision. And to sweeten the pot, you can offer them an incentive to buy the product or service right away.


Collect Leads


Email marketing is a great way to get people to sign up for your email list. You can offer them a free report or eBook in exchange for their email address. This is a great way to introduce people to your new product or service, but it's also an excellent way to build your email marketing list in general. People who sign up for your email list are likely to be interested in what you have to offer.


Host Contests/Surveys


Email marketing is a great way to hold email contests and surveys. Email is an inexpensive form of advertising, and email list members generally expect to receive emails from you. Offering an incentive for people to enter your email contest is a great way to increase participation. Surveys are also a great way to get feedback from your email list members so that you can continue to provide them with what they want in the future.


Promote Events


Email marketing is the perfect way to promote events, regardless of your industry. For example, you could sponsor or give away tickets to a local Charleston event and email your list about it. In the email, include a link to purchase tickets or provide information about the event and encourage people to forward it along to their friends.


Support Charities


Email marketing is the perfect way to support your favorite Charleston charities! It's easy to email your list members on behalf of a charity and ask for donations. Just be careful not to pester your subscribers by including a donation link in every email. However, suppose you only email once with a donation link (preferably at a time when people are likely to donate, such as after the Holidays or during a major fundraising campaign). In that case, you're likely to see a good response from your subscribers.


Promote Deals/Discounts


Email marketing is perfect for promoting deals and discounts because it allows you to send out email newsletters that will notify your customers whenever you have a deal or discount available. This is particularly useful for those people who may not want to sign up to your email list but still want access to your offers.


Make the Most of Holidays


Email marketing is perfect for making the most of holidays because email newsletters are easy to create and email to your email list members. You can email all of your email list members on the same day with a holiday-themed email newsletter and include a link to a holiday-themed landing page on your website so they can learn more about what you have to offer. You can email subscribers before or after the holiday as well, as long as you email them with something relevant to the holiday.


Re-engage Your Audience


Email marketing is perfect for re-engaging your email list members to keep in touch with people who may have forgotten about you or who may not have been interested in what you had to offer when they first signed up for your email list. You can email your email list members with a special offer or discount, or you can email them a recap of what you've been up to lately. You can even email them content relevant to their interests so that they'll be more likely to stick around and keep receiving email from you in the future.


Wrapping It Up


As you can see, email is quite versatile, and when used properly, can be a great way to catch people's attention. It's perfect for Charleston small businesses and builds long-term relationships. It's also great for digital marketing because it can be an inexpensive way to drive traffic into your site or increase brand awareness. Consider email as one of your main tools for online marketing. Email Marketing may not be flashy but it's still worth considering if you're looking for a digital marketing strategy that produces results.


Build a strong relationship with your customers by communicating with them personally. Brand U Media can help you harness the power of email marketing for your Charleston small business. We'll help you create engaging emails that will capture your reader's attention and produce results. Contact us today about email marketing for your Charleston small business.

bottom of page